Return Policy

REFUNDS & EXCHANGES

We will issue refunds or reprints for orders that are defective, e.g. misprints, receiving the wrong color or size, or holes in the garment. If a return or exchange is requested, you must submit a picture(s) of the product showing the defect to: we@gearup.la. Once we receive pictures of the defective product, we review the request and determine if a refund or exchange will be given. Refund/exchange requests must be made within 30 days of the purchase.

No refunds will be given for mistakes made outside of our control. This includes you ordering a wrong size, style, or color. We print the exact number of garments, based on the orders that came in, and we will not have extras. 

Please review your order before you finish checkout to avoid any issues. We will also send an e-mail with details about your order immediately after your order is placed, and if there are any discrepancies in your order at that point, please contact us immediately to make a changes.